Refund policy

Does Shop IQ accepts return / refund ?

Shop IQ is accepting Return/Refund for only Damaged Products.

What products are considered for return / refund ?

Products that are found broken or damaged on the time of unboxing will be only considered for Return and Refund .

Rules for getting a successful Return / Refund ?

Must Have a Unboxing Video of the Damaged Product
Return / Refund can be only applied within 3 days

How to Apply for Return / Refund ?

Contact our Customer Care through : shop.iq1079@gmail.com
Share Unboxing Video
Our Team will Contact you within 24hrs

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 0-10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at shop.iq1079@gmail.com

FAQ'S

What kind of products does your store offer?

We Specialize in offering high-quality, user-friendly and aesthetically pleasing products across various categories, including home decor, fashion accessories, electronics and more.

What Payment methods do you accept?

We accept various payment methods including credit/debit cards, UPI and other secure online payment options.

How can I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on our website.

How long will it take to receive my order?

Delivery times vary depending on your location and the shipping method chosen. Generally, Orders are processed and shipped within 1-3 business days, and delivery can take anywhere from 3-10 business days, depending on your location.

What is your return policy?

We offer a hassle-free replacement policy within 7 days of delivery in case of any damage or if the wrong product is received. Simply reach out to our customer service team, and we'll guide you through the process.

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